Plymouth’s Winter Wonderland

Plymouth’s Winter Wonderland is being held in Central Park, Plymouth, PL2 3DG.

The 2024 Plymouth’s Winter Wonderland event opens on Friday 15th November and will be running until 1st January 2024 (closed on Christmas Day)

Plymouth’s Winter Wonderland runs from Friday 15th November till Wednesday 1st January 2024

Monday to Thursday: 3.30pm – 9pm
Fridays:  3.30pm – 10pm
Saturdays: 12pm – 10pm
Sundays: 12pm – 8.30pm
22nd – 24th December: 12pm – 10pm
Christmas Day: CLOSED
Boxing Day: CLOSED
27th-29th December: 12pm – 10pm
30th December: 1pm – 10pm
31st December: 12pm – 6pm
1st January: 12pm – 8pm

There are no bookings for general admission, you simply pay £1 per person on arrival. Cash & card accepted. 

Yes, entry is £1 per person, payable on the gate by cash or card.

Each ticket allows you to enter Plymouth’s Winter Wonderland where you can admire the decorations and props, and soak up the festive atmosphere. Please note that activities such as Ice Skating, Santa’s Enchanted Forest Grotto, Music nights and rides will carry an additional charge. General entry is £1 per person, payable on the gate by cash or card.

No, sorry non assistance dogs are not allowed on site, however, assistance dogs are allowed, but please be mindful of noise levels and crowd density, especially within the Big Top Tent.

Please see our full entertainment schedule here and keep an eye on our Facebook page for updates. 

Visits onto the site are uncapped, you may stay as long as you like. 

Both cash & card payments are welcome throughout the site, including rides. 

No food and drinks will be allowed to be brought in. You are welcome to bring baby food and formula milk to the event. Please let our security know while going through the bag search.

There is a large variety of food and drinks available to purchase on site from our local food vendors.

If you have any medical conditions or special dietry requirements, please message us on social media.

We understand that noise can be a concern. We do our best to minimise noise levels. If you have any noise concerns, please contact us promptly at 07482 207286 so we can address them.

We do not offer refunds on our tickets.

If in the event of bad weather we are forced to close the site for your safety, a notice will be posted on this website and our Facebook page. It will include details on how to claim a refund for your session. The refund covers the cost of your ice skating session only. Please note that booking fees are non-refundable under any circumstances. The booking fee is a charge applied for using the online platform for securing your session ahead of time. This service is carried out successfully upon completion of the booking and therefore not subject to a refund. 

Unfortunately once booked no changes can be made under any circumstances.

You can book your ice skating herehttps://www.fatsoma.com/p/plymouth-winter-wonderland-/events. 

No, this is not necessary. Showing it to us on your mobile phone screen is absolutely fine. 

Your e-ticket would have been sent to you via email after completing the purchase. If you can’t find it, please log in to your Fatsoma account ( fatsoma.com) with the login details created during the purchase. Your ticket will be available to download from ‘Your Orders’ tab. 

Each session is 45 mins. Please arrive in good time to be prepared as there is only a 15min changeover time. 

If you want to ensure you’ll be able to ice skating at your preferred session, you must book online as we do often sell out. However, you can also pay on the day but please ensure you arrive early to pay for your session and pick up your skates. 

Yes, a selection of skating aids will be available for both children and adults. These are free and available on first come first serve basis. 

We offer skates in size 25 and up. For the younger skaters, we have skates which mount on top of their shoes with 2 blades either side for more stability. Please note children are not allowed to be carried while on ice. Please read the skaters code of conduct carefully and explain it to your child. Find the additional info here. 

Children aged 14 and over are welcome on ice without an adult. However, the adult must remain on site throughout and not leave the Ice Palace. 

We offer sizes from 25 (UK Child 8) to size 48 (UK14).

Professional photos from each day can be found here: Plymouth Winter Wonderland Photos

Santa’s Enchanted Forest Grotto is open every day:

3.30pm – 6.30pm on weekdays term time

1pm – 6.30pm on weekends and school holidays. 

1pm – 4pm Christmas Eve

There are no bookings for Santa’s Enchanted Forest Grotto, simply turn up at a time that suits you. 

Your meeting with Santa is limited to approx. 5 mins, but we have a magical experience before you go into Santa’s cabin.

No phones or cameras are permitted to be used for photography with Santa, our in house photographer will take photos which are available to purchase after should you wish. 

The nearest car park is Milehouse Park and Ride behind the Life Centre. The car park is open 24 hours a day 7 days a week. No payment is required for parking at this location.

Many of City Bus services stop by Central Park and Life Centre, including 11, 12/12A, 13, 16, 34, 43,  48, 59, 61, 60. For full details and to plan your journey, click here.

Disabled parking is available at Milehouse Park & Ride and accessible facilities will be available on site. Please note, that this event is being held in a park and so with rainfall, the grounds may prove tricky for wheelchair users at times. If you need any assistance during your visit, please speak to one of our stewards.